Privacy & Cookies

We are Wizenoze. We are committed to protecting and respecting your privacy. We take your privacy very seriously and we will process and use any information you provide in a safe manner. We always act in accordance with the Data Protection Act 1998 as it helps us protect your privacy. This policy explains how we protect your privacy. We recommend you read it carefully. 

Who are we? Wizenoze is an organisation that works on improving the Internet for children. Children are starting to go online at increasingly younger ages and they regularly end up on unsuitable websites as a result of using search engines. This is why we have created technology which helps classify online text for readability. Wizenoze has created Web for Classrooms, which provide users with suitable information based on a user’s age, within this framework. Wizenoze bv is a public limited company with offices in Amsterdam, Netherlands (Herengracht 162, 1016 BP), London, UK (RISE London, 41 Luke Street, EC2A 4DP) and Palo Alto, US (855 El Camino Real Suite 13A, 212 Palo Alto, California, 94301). 

Scope of policy

This policy applies to your use of Web for Classrooms (WfC) and  Wizeup This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. 

Information we collect from you when you use Web for Classrooms and Wizeup

When you use WfC and Wizeup, we collect and process the following data about you (which we refer to in this policy as “Wizenoze Site Data”): 

  • A user needs to enter their age if they want to use the search engine function on WfC 
  • We collect the search terms entered while WfC and Wizeup is being used. 
  • We also collect automatically generated information so we can make sure WfC and Wizeup works as well as possible. This information consists of: 
    • The (web) pages you visit on WfC and Wizeup;

    • Your IP address (an identifier of your internet connection, which allows us to identify the computer, table or mobile phone you are working on);

    • The Device ID (a unique and randomly generated number which allows us to recognise a device or browser. This cannot be linked to an individual);

    • The type and version of the browser you are using plus general information which is provided by the browser itself (this is known as ‘user agent string’);

    • The click data provided by your browser. This includes the videos

Cookies on Web for Classrooms

We use cookies to distinguish you from other users of WfC and Wizeup. Cookies are small text files which are stored on your computer’s hard drive or their memory. We only use cookies which are required for the operation of WfC and Wizeup or which are used to gain information about the quality or efficacy of WfC and Wizeup. These cookies do not have any or have a limited effect on the privacy of users benefiting from WfC and Wizeup. The cookies help us to provide you with a good experience when you use WfC and Wizeup. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Purpose More information

Device cookie

This cookie is essential for our site to enables us to estimate our audience size and usage pattern. Randomly generated ID, device cookie doesn’t expire
Session cookie This cookie helps us improve our service, e.g. by seeing which results are popular for a query Randomly generated ID, session cookie has a 15-minute timeout.
Google Analytics Estimating our audience size and usage pattern Google Analytics Help – Safeguarding your Data
Uses made of Web for Classrooms and Wizeup Data

We will use your Data for the following purposes:

  • To enable you to use Wizenoze services;
  • To create (anonymous) statistical data about your use of Wizenoze services; 
  • To help secure Wizenoze services, to adjust it and to improve it. 


Our Newsletter

We would like to keep you up-to-date about any new developments to our services. This includes things like special offers which we intend to organise or have organised. Registering for the newsletter and/or emailing us a question provides us with permission to:

  • Send you information about our services;
  • Respond to any questions and/or complaints you might have.

We will only send you the newsletter in the event that you have consented to this or – if you aren’t 16 yet – your parent or legal guardian has confirmed they are happy for use to send it.

The newsletter subscription can be cancelled by email request to The option to cancel your subscription is also included in every email you receive from us.


Disclosure of your information

Except as set out below, we don’t share any data with third parties. 

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiary companies. 

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request. 

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. 

Except as set out in this section of the policy, we will only disclose any personal data to a third party if we have your consent, or (if you are 16 or under) the permission of your parent or guardian. 

Where we store your personal data

We host our services externally at Elastic Cloud and Amazon Web Services, and therefore WfC and Wizeup Data is stored on their servers. 

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to WfC and Wizeup; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. 

Other Sites

WfC and Wizeup will generate or provide links to websites of other companies or organisations. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services. 

We use the YouTube API services to collect YouTube videos. By using the Wizenoze products, you agree to be bound by the YouTube Terms of Service. For the YouTube videos, the Google Privacy Policy applies.

Access to information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. 

Please send your request to We will respond to your request for access within four (4) weeks. Please note that a parent or guardian must submit a request to gain access to your data if you are under the age of 16. 

Changes to the privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you when you use WfC and Wizeup. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of WfC and Wizeup. 


Questions, comments and requests regarding this privacy policy are very welcome and should be addressed to 

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