Privacy Policy

We are Wizenoze Company. We are committed to protecting and respecting your privacy. We take your privacy very seriously and we will process and use any information you provide in a safe manner. We always act in accordance with the Data Protection Act 1998 as it helps us protect your privacy. This policy explains how we protect your privacy. We recommend you read it carefully.

Who are we? WizeNoze is an organisation that works on improving the Internet for children. Children are starting to go online at increasingly younger ages and they regularly end up on unsuitable websites as a result of using search engines. This is why we have created a technology which helps classify online text for readability. WizeNoze has created a search engine and related mobile app, which provide users with suitable information based on a user’s age, within this framework. WizeNoze B.V. is public limited company with offices at 35 Rokin, Amsterdam (1012 KT), Netherlands.

 

Scope of policy

This policy applies to your use of:

  • The (future) WizeNoze mobile application software (the App) hosted on the Apple App Store, once you have downloaded a copy of the App onto your mobile telephone or handheld device (Device).
  • Our wizenoze.com website (Search Engine Site).

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

Information we may collect from you when you use the search engine sites

When you use the Search Engine Sites, we may collect and process the following data about you (which we refer to in this policy as “WizeNoze Site Data”):

  • A user needs to enter their age if they want to use the search engine function on the Search Engine Sites.
  • We collect the search terms entered while the Search Engine Site is being used.
  • We also collect automatically generated information which is always collected by search engines. This is information is collected so we can make sure the Search Engine Site works as well as possible. This information consists of:
  • The (web) pages you visit on the Search Engine Site;
  • Your IP address (an identifier of your internet connection, which allows us to identify the computer, table or mobile phone you are working on);
  • The Device ID (a unique and randomly generated number which which allows us to recognise a device or browser. This cannot be linked to an individual);
  • The type and version of browser you are using plus general information which is provided by the browser itself (this is known as ‘user agent string’).
  • The click data provided by your browser. This includes the videos and text you select as well as the results page’s number.

Information we may collect from you when you use the app

An App doesn’t collect cookies. When you use the App, we may also collect and process the following data about you (referred to in this policy as “Your App Data”):

  • Parent/guardian’s name, email address and an avatar, if they choose one.
  • The name of the child/children using the App, their date of birth and any avatar chosen.Information we collect about you and your device.Each time you use the App we may automatically collect the following information:
    – Technical information including the iOS version number and the App version number.
    – Details of your signing into the App and sessions using the App.
    – Users’ search queries are anonymously logged by us.

Cookies on the Search Engine Sites

We use cookies to distinguish you from other users of the Search Engine Site. Cookies are small text files which are stored on your computer’s hard drive or their memory. We only use cookies which are required for the operation of the Search Engine Sites or which are used to gain information about the quality or efficacy of the Search Engine Sites. These cookies do not have any or have a limited effect on the privacy of users benefiting from the Search Engine Sites. The cookies help us to provide you with a good experience when you use the Search Engine Site. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Purpose More information
Device cookie

 

This cookie is essential for our site to enables us to estimate our audience size and usage pattern. Randomly generated ID, device cookie doesn’t expire
Session cookie This cookie helps us improve our service, e.g. by seeing which results are popular for a query Randomly generated ID, session cookie has a 15 minute timeout.
Google Analytics Estimating our audience size and usage pattern Google Analytics Help – Safeguarding your Data

 

Uses made of Your App Data

We will use Your App Data for the following purposes:

  • To enable you to use the Apps;
  • To create statistical data about your use of the App. However: all search behaviour is still logged strictly anymous;
  • To help secure the App, to adjust it and to improve it.

 

Uses made of Your Search Engine Site Data

We will use Your Search Engine Site Data for the following purposes:

  • To enable you to use the Search Engine Site;
  • To create (anonymous) statistical data about your use of the Search Engine Site;
  • To help secure the Search Engine Site, to adjust it and to improve it.

 

Our Newsletter

We would like to keep you up-to-date about any new developments to our services. This includes things like special offers which we intend to organise or have organised. Registering for the newsletter and/or emailing us a question provides us with permission to:

  • Send you information about our services;
  • Respond to any questions and/or complaints you might have.

We will only send you the newsletter in the event that you have consented to this or – if you aren’t 16 yet – your parent or legal guardian has confirmed they are happy for use to send it.

The newsletter subscription can be cancelled by email request to unsubscribe@wizenoze.com. The option to cancel your subscription is also included in every email you receive from us.

 

Disclosure of your information

Except as set out below, we don’t share any data with third parties.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiary companies.

We may disclose your personal information to third parties, if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request.

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

Also, in respect of the App, crash reports and user statistics may be collected and stored by Apple, after consent through opt-in to Apple. What you share with Apple is your own choice. You can find and / or modify it on your iPhone or iPad under Settings, Privacy: “Diagnostics & Usage”;

Except as set out in this section of the policy, we will only disclose any personal data to a third party if we have your consent, or (if you are 16 or under) the permission of your parent or guardian.

 

Where we store your personal data

We host our services externally at Elastic Cloud and Amazon Web Services, and therefore Search Engine Site Data and App Data are stored on their servers.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the App or our Search Engine Sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Other Sites

The App and the Search Engine Sites will generate or provide links to the websites of other companies or organisations. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

 

Access to information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Please send your request to hi@wizenoze.com. We will respond to your request for access within four (4) weeks. Please note that a parent or guardian must submit a request to gain access to your data if you are under the age of 16.

 

Changes to privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you when you use one of the Search Engine Sites. The new terms may be displayed on-screen (or App users will be notified by email) and you may be required to read and accept them to continue your use the Search Engine Sites (or the App).

 

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to hi@wizenoze.com.

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